Princess Casino Review

Princess Casino Review

After a long history of providing adult gaming entertainment in land-based casinos all over the world, it only made sense that Princess World Group would finally reach out and begin working to establish an online presence. In 2014, Princess World Group was thrilled to introduce its brand new Princess Casino site for the pleasure of its loyal players around the globe.

General Overview

Even though Princess World Group owns some of the most elegant casinos in the world, it was surprising to stumble on a website that would be considered a bit vanilla. Of course, the site is very functional and easy to navigate, but it really lacks the bells and whistles one would expect. The site is full-service, offering a sportsbook and casino, which is sure to draw a larger base of customers. Overall, the site's motif fails to attract a specific type of customer, but loyal Princess patrons and casual players will feel welcomed.

Promotional offers

Players shouldn't expect much in the way of bonus opportunities. The welcome bonus consists of nothing more than a sufficient matching bonus awarded on the first deposit only. Additionally, new players receive a small, no deposit required bonus to get started. Unfortunately, the roll-over requirement on both bonus promotions is huge.

Software

In a very unusual move, the principles of the Princess Casino elected to use a combination of off-brand software developers to provide the site's platform. Both Amatic and SoftSwiss are rather obscure developers, but they do come with a bit of industry respect. The games are available in instant play mode while using any standard PC and web-browser or via tablets and smartphones supported by Android and iOS operating systems. The games are regulated random number generators that have been tested by iTech Labs, which has certified the games as "fair and safe".

Games

While many of the games feature cool graphics and video features, the library of games is restricted to about 60-70 different games in the following categories; Video slots, fruit slots, video poker, blackjack, baccarat and a multiple selection of roulette versions. The most exciting looking games include "Wild Shark" (video slot), "Eye of Ra" (video slot), "Live Dealer roulette" (table game) and "Trey Poker" (table game).

Security

Players are protected by the Princess World Group's reputation and the fact the site is licensed and regulated under the Curacao license belonging to SoftSwiss N.V. The software developers have used 128-bit SSL encryption and firewall technology in order to protect players and their private information.

Banking

Currently, the site offers 12-15 different banking options, including Ukash, Discover, Diners Club, Visa, MasterCard, Skrill, Neteller, Paysafecard Bank Transfers and, last but not last, Bitcoin. Several of these methods are available to be used for pay-outs, which require a processing period of 1-3 days and documented proof of identification.

Customer Support

The customer service department seems easily accessible on a 24/7 basis either through email of a "live chat" function that does go offline from time to time.