Casino Dukes Review

Casino Dukes Review

With so many new online casinos being added in the past year, players of all levels should find it easy to find a number of casinos that meet their needs. For casual players, Casino Dukes should be a site to keep for consideration. The site was introduced in 2014 by casino owner/operator Continental Gaming LTD and to date, most reviews have been solid.

General Overview

Admittedly, the website is a bit overwhelming. While trying to pass as royalty among online casinos, Casino Dukes misses the mark because of its software platform and annoying landing page. When players come in to take a look, they are greeted by a landing page that contains all the relevant information as the player scrolls down and keeps scrolling down. It makes navigation of the website unduly confusing. The color scheme and theme of the site are decent enough, but the site's functionality leaves a lot to be desired.

Promotional offers

As the advertising on landing page indicated over and over again, the welcome bonus features a decent matching deposit bonus plus a number of free spins to be used on a designated game. Additional bonuses are offered, targeting free spins, re-load opportunities and access to slot tournaments. For loyal players, a six-tiered loyalty program offers a variety of additional bonuses, including free spins, special gifts and cash rebates.

Software

Casino Dukes uses an off-brand software platform provided by an upstart software develop named Genii. The casino and banking module are available in download mode for PC and MAC users, instant play mode and through the use of mobile devices (restricted number of games) that are compatible with iOS and Android operating systems. Information regarding game certification is unavailable through the site.

Games

It appears as though Genii's library consists of 130+ plus games in game categories such as video slots, scratch cards, keno, video poker and table games (craps, 3-card poker, blackjack, roulette and baccarat). Considering the obscurity of Genii's games, most titles will be unfamiliar to experienced players. The most interesting games appear to be "Break the Bank," "Bucksy Malo," "Legends of Greece" and "Le Chocolatier."

Security

In order to provide player access throughout Europe, Casino Dukes holds gaming licenses with both the Malta Gaming Authority and the UK Gambling Commission. Site security is assured through the use of industry standard 128-bit SSL encryption technology and firewalls.

Banking

While the site offers a fairly small menu of banking options, the most popular ones seem to be available. They include Skrill, Visa, MasterCard, Eco, Ukash, bank wire and Neteller. Withdrawals are available upon request pending ID verification.

Customer Support

The customer service department seems friendly and knowledgeable. They can be reached 24/7/365, using toll-free phone numbers, email, fax and a live chat option, which is usually closed during off business hours.